Credit Card Security
When an order is placed on our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.
Guarantee (Product Warranty)
- All of the products that we supply are brand new.
- All of our products have a minimum 12 months' warranty from the date of purchase.
- We will work with you, and the manufacturer whose warranty is in place, to achieve a satisfactory solution to any technical issue you may have, for a period of 12 months after purchase.
- The guarantee does not cover wear and tear, accidental or wilful damage.
- In the unlikely event of a fault occurring within the warranty period, contact us on either 01905 821697 or 01476 513801 to arrange the return of the product to either an authorised warranty repair agent or to The Tyre Equipment Company direct.
- A copy of the purchase invoice (receipt) must accompany any returned product.
- Please ensure that all returned goods are adequately insured (to the value of the goods). Goods must be well-packaged and proof of postage must be obtained. We cannot be held responsible for loss or damage to goods in transit being sent to us by a third party.
- Your statutory rights are not affected.
You can reach us by email at email@example.com or alternatively using either of our telephone numbers – 01476 513801.
If you wish to write to us, our address is:
The Tyre Equipment Company,
Gonerby Hill Foot,
Spoke to a staff member on the phone who was extremely helpful and accommodating. Then made online purchase with standard delivery. Items were received next morning. Excellent service.
Excellent service, ordered 3pm Thursday, equipment arrived Friday morning. Would highly recommend.
We have got used to buying online and never speaking to anyone, but this company delivers a personalised service as well as top quality products. Customer service second to none.