The TYRE EQUIPMENT COMPANY Terms And Conditions
01905 821938
 
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About Us The TYRE EQUIPMENT COMPANY is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the home page.

Our Contact details:
The TYRE EQUIPMENT COMPANY
Gonerby Hill Foot Grantham Lincolnshire NG31 8HE United Kingdom
Phone: 01905 821697
Fax: 01905 821938
Email: sales [at] tyre-equipment [dot] co [dot] uk
VAT reg no. GB 116 998 136
Making A Purchase Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else outside the UK you will need to contact us for a shipping cost quotation, When your order is placed your credit card company will convert the transaction to US Dollars or your own currency.

We accept most major credit cards. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling < We do not charge for delivery on the UK mainland.
For delivery charges outside mainland UK please contact us on +44 (0)1905 821697.
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Delivery Schedule Your order will usually be delivered within 1-2 working days, subject to stock availability.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee Product Warranty
All the products we supply are brand new.
All our products have a minimum 12-months warranty from date of purchase.
We will work with you and the manufacturer whose warranty is in place to achieve a satisfactory solution to any technical issue you may have for a period of 12 months after purchase.
The guarantee does not cover wear & tear, accidental or willful damage.
In the unlikely event of a fault occurring within the warranty period contact us on 01905 821697 to arrange return to an authorised warranty repair agent or directly to us.
A copy of the purchase invoice (receipt) must accompany any returned product.
Please ensure all returned goods are adequately insured (to the value of the goods). Goods must be well packaged and proof of postage obtained, as we cannot be held responsible for loss or damage to goods in transit being sent to us by a third party.
Your statutory rights are not affected.
Reaching Us If you need to reach us, please email us using the link on the home page, alternatively, you can call on 01905 821697 (International +44 01905 821697) or fax us on 01905 821938 or write to us at Gonerby Hill Foot Grantham Lincolnshire NG31 8HE United Kingdom
Privacy Policy The TYRE EQUIPMENT COMPANY does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy 14 Day Money Back Guarantee
We believe that you will be delighted with your order but there may be occasions when you feel it necessary to return an item. These terms do not affect your statutory rights.
If you are unhappy with the goods in any way, you can return them within 14 days of delivery date. All goods must be returned complete with their original packaging, documentation and manuals for a full refund (in the original, unopened condition). We do not refund postage & packing. Please contact us by telephone on 01905 821697 or email at sales@tyre-equipment.co.uk to inform us of your wish to return the goods and obtain a returns number.
Good are not sold on a trial basis.
If you wish to return an item to us which is faulty, or which you did not order, or for any other reason which is our fault, please contact our customer services department by telephone on 01905 821697 or email us at sales@tyre-equipment.co.uk to inform us and we will arrange a refund or a replacement.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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The TYRE EQUIPMENT COMPANY - Gonerby Hill Foot, Grantham, NG31 8HD England.
Telephone: +44 (0)1905 821697 Fax: +44 (0)1905 821938 E-mail: sales@tyre-equipment.co.uk

 

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